Benefit Terms and Conditions

The following terms and conditions apply to offers made pursuant to a Short Form Partner Promotions Agreement. For the purposes of these terms and conditions, “Partner” means the company, corporate entity or person that provides the opportunity to claim the benefit to you.

1. Bonus Miles Points

Members of the Partner who present their Partner membership card together with their to claim a bonus miles offer and their receipts for Qualifying Purchases (being goods (including food and beverages)) purchased by Partner members at Participating Villages shall be entitled to receive the number of bonus miles communicated on the invitation for every EURO or POUND (GBP) spent in the Participating Villages rather than the usual number of miles that a member of the Partner would normally be entitled to collect.

2. VIP Card

2.1 To take advantage of this promotional offer members of the Partner must register at https://www.chicoutletshopping.com/en/membership/membership, and download their VIP Card Invitation and promotional code.

2.2 Members of the Partner who present their Partner membership card together with their VIP Card Invitation at the Village Welcome, Visitor or Tourist Information Centre, will (subject to availability and any "blackout periods" that may apply at a Village) be entitled to receive a complimentary "VIP Card", which will provide them with a 10% reduction in selected boutiques at Participating Villages.

2.3 The VIP Card is only valid on the date of issue and at the Participating Village in which it is issued, and can only be used once in each participating boutique. The VIP Card is only for use at the participating outlet boutiques at the Participating Village in which the VIP Card is issued, and must be presented at the time of purchase in order to receive the benefit of the 10% reduction.

2.4 Full terms and conditions apply concerning the availability and use of the VIP Card. Such terms will be supplied upon issue of the VIP Card and are also available upon request at the relevant participating Village Welcome, Visitor or Tourist Information Centre and on the relevant Village website.

2.5 The VIP Card will not be available during "Further Reduction" or "Blackout" periods, when an alternative gift will be offered. Full details of any "blackout" periods when the VIP Card will not be available will be provided at the relevant Village Welcome, Visitor or Tourist Information Centre, and can also be accessed on the relevant Village website or at https://www.chicoutletshopping.com/en/experience/chic-travel/shop/packages.

2.6 Value Retail acts as the agent of the participating boutiques at all times and the VIP Card creates no contractual relationship between Value Retail and you in relation to the discount offered by the VIP Card or otherwise. You shall have no right, and waive any ability you may have to make any claim against Value Retail in the event that a participating boutique fails to honour the VIP Card, and your only remedy in that situation is to claim against the participating boutique.

2.7 Neither Value Retail, nor any members of the same group of companies as Value Retail: (a) take any responsibility for the prices at which the participating boutique advertises or sells the goods from time to time; or (b) give any warranties regarding the goods (including without limitation the quality thereof) that you may obtain with the VIP Card at the relevant participating boutique.

3. Shopping Express

3.1 To take advantage of this promotional offer members of the Partner must register at https://www.chicoutletshopping.com/en/membership/membership and download their Shopping Express promotional code.

3.2 Members of the Partner who download their promotional code and use this when purchasing the Shopping Express service through https://www.chicoutletshopping.com/en/experience/chic-travel/chic-travel for any Participating Village will receive a discount on their Shopping Express ticket costs.

3.3 This promotional offer is only available at Participating Villages, and in connection with the online Shopping Express booking facility, at www.chicoutletshopping.com.

4. Refreshment Vouchers

4.1 To take advantage of this promotional offer members of the Partner must present their Partner membership card together with their invitation to claim a Refreshment Voucher at the Village Welcome, Visitor or Tourist Information Centre at the Participating Village. Following presentation of your Partner membership card together with your invitation to claim a Refreshment Voucher you will (subject to availability) be entitled to receive a complimentary refreshment voucher.

4.2 The refreshment voucher is only valid on the date of issue and at the Participating Village in which it is issued. The refreshment voucher is only for use at the participating restaurants or cafés at the Participating Village in which the refreshment voucher is issued, and must be presented at the time of purchase in order to receive the complimentary refreshment

4.3 Full terms and conditions concerning use of the refreshment voucher together with details of the participating restaurants or cafés will be made available upon issue of the refreshment voucher at the relevant Village Welcome, Visitor or Tourist Information Centre.

4.4 Value Retail acts as the agent of the participating restaurants or cafés at all times and the refreshment voucher creates no contractual relationship between Value Retail and you in relation to the complimentary drink offered or otherwise. You shall have no right, and waive any ability you may have to make any claim against Value Retail in the event that a participating restaurant or café fails to honour the refreshment voucher and your only remedy is to claim against the participating restaurant or café.

5. VIP Lounge

5.1 To take advantage of this promotional offer, members of the Partner must email traveltrade@chicoutletshopping.com forty eight (48) hours before they wish to use the VIP Lounge in order to confirm their booking.

5.2 Members of the Partner who present their Partner membership card together with their invitation to use the VIP Lounge and email booking confirmation at the Village Welcome, Visitor or Tourist Information Centre membership card will be entitled (subject to availability) to complimentary access to the VIP Lounge.

5.3 Access to the VIP Lounge will be restricted to the hours of use communicated at the welcome centre or online through the booking system. Full terms and conditions concerning the use of the VIP Lounge at the Participating Village will be provided to you upon presentation of your Partner membership card, invitation to use the VIP Lounge and email booking confirmation at the Village Welcome, Visitor or Tourist Information Centre. This VIP Lounge offer is only available at the Villages communicated to you by the Partner at the time the Partner issues you with your VIP Lounge invitation, and not at any other Villages.

6. Shopping Packages

6.1 To take advantage of this promotional offer members of the Partner must register at https://www.chicoutletshopping.com/en/membership/membership and who download their Shopping Package promotional code.

6.2 Members of the Partner who download their promotional code and use this when purchasing the Shopping Package service through https://www.chicoutletshopping.com/en/experience/chic-travel/chic-travel for any Participating Village will receive a discount on their Shopping Package ticket costs.

6.3 This promotional offer is only available at Participating Villages, and in connection with the online Shopping Package booking facility, at www.chicoutletshopping.com.

7. Chauffeur Drive Services

7.1 To take advantage of this promotional offer members of the Partner must register at https://www.chicoutletshopping.com/en/membership/membership and who download their Chauffeur Drive promotional code.

7.2 Members of the Partner who download their promotional code and use this when purchasing the Chauffeur Drive service through https://www.chicoutletshopping.com/en/experience/chic-travel/chic-travel for any Participating Village will receive a discount on their Chauffeur Drive ticket costs.

7.3 This promotional offer is only available at the Participating Villages, and in connection with the online Chauffeur Drive booking facility, at www.chicoutletshopping.com.

8. General

8.1 The right to benefit from this promotional offer is personal to the recipient of an invitation, and may not be transferred. The invitation may not be copied, reproduced or distributed in any form or by any means for use by a person other than the original recipient.

8.2 This promotional offer may not be used in conjunction with any other special offer, coupon or other voucher.

8.3 The benefits granted by this promotional offer cannot be exchanged for cash.

8.4 Value Retail reserves the right to withdraw or cancel this promotional offer for any reason at any time.

8.5 Value Retail will not be liable to the member of the Partner for any financial loss arising out of refusal, cancellation or withdrawal of the promotional offer, or any failure or inability of such member of the Partner to take advantage of the promotional offer.

8.6 Use of this promotional offer by members of the Partner indicates such members’ agreement to be bound by these terms and conditions, and such members’ acceptance of Value Retail’s privacy policy and terms and conditions found at www.chicoutletshopping.com/en/legal/terms-and-conditions and www.chicoutletshopping.com/en/legal/privacy-policy.

8.7 The provider of this promotional offer is Value Retail PLC, whose registered address is: 19 Berkeley Street, London, W1J 8ED, United Kingdom.