What Our Partner's Say

Chic Outlet Shopping® is committed to working with the global travel and tourism industry by developing multi-layered relationships, offering a broad range of benefits to industry partners worldwide as an integral part of their clients' travel itineraries.

But rather than us tell you, read what our partners say about us:

British Airways Executive Club

British Airways Executive Club

"Our new partnership with Chic Outlet Shopping® gives us a great opportunity to provide excellent Member benefits, offers and promotions to existing British Airways Executive Club Members." - James Hillier, Executive Club Manager, British Airways.
British Airways Executive Club »

Air China

Air China

We are very happy to have been able to form a partnership with Chic Outlet Shopping® to offer value-added services to PhoenixMiles members. Chic Outlet Shopping® appeals to hordes of visitors and shoppers with its wide range of international deluxe brands, cozy shopping environment and top-notch services. For all the loyal customers of Air China and other airlines within the entire Air China system, pleasant shopping experiences will further spice up their travel.

Zhigang He, General Manager, Marketing – Air China

Miles and More

Miles and More

"Since 2010, Miles & More and Value Retail have pioneered this marketing partnership combining Europe’s famous FFP with a leading European operator of luxury outlet shopping villages. We are pleased that our Miles & More members can experience extensive Europe-wide benefits from this partnership, enjoying collecting AND redeeming Miles & More award miles on excellent brands and products, as well as other benefits – it is a true win-win situation for all parties."
– Joachim Steinbach Managing Director Miles & More International GmbH

Alitalia

Alitalia

"Partnering with Chic Outlet Shopping® has delivered a fantastic opportunity for MilleMiglia members to earn miles when shopping for their favourite fashion designers. The Chic Outlet Shopping® Villages in Europe are home to the world’s premier fashion and lifestyle brands and the five-star services that are offered to our members in the Villages are second to none; we are delighted to be partners and are looking forward to a long and mutually beneficial affiliation."
– Alfio Messina, Director Relationship Marketing & Loyalty Development, Alitalia.

Hertz

Hertz

"Our relationship with Value Retail gives us a great opportunity to provide excellent retail benefits, offers and promotions to existing Hertz customers whilst also delivering an extra value-added benefit to attract new customers to both the Hertz and Chic Outlet Shopping® brands"
– Rebecca Madden, Director of Partnership & Franchise Marketing, Hertz Europe Ltd.

Virgin Atlantic Flying Club

Virgin Atlantic Flying Club

"Our new partnership with Chic Outlet Shopping® gives our members an opportunity to earn miles whilst shopping at one of the nine Villages across Europe and access to additional benefits, offers and exclusive promotions taking place across the Collection. This will deliver an extra, value-added benefit to attract new and existing customers to both Virgin Atlantic and to Chic Outlet Shopping®."
– Alan Lias, Head of Loyalty and Ancillary Revenue Development.

Avis

Avis

"Avis Europe is delighted to be partnering with Value Retail. This relationship gives us a fantastic opportunity to develop a truly pan-European retail partnership and the Chic Outlet Shopping® brand will undoubtedly deliver a whole range of value-added benefits to enhance our customer proposition and offer the benefits of the Avis service to a new customer base"
– Wolfgang Neumann, Group Commercial Director

WIN

WIN

"We are delighted to be working with Value Retail across our global network of 6,000 travel agencies and travel management companies. This is a ground-breaking venture for us, which will see our group developing an international retail partnership for the first time. Value Retail will add to our customer proposition and thereby attract new sales opportunities as well as benefiting our existing customer base."
– Neil Armorgie, Chief Executive Officer, February 2011

Global Blue

Global Blue

“I am extremely impressed by the 73% increase in tax refunded sales in Q4 2010 generated by the Chic Outlet Shopping® Villages operated by Value Retail, compared to the same quarter in 2009. The Villages’ ability to attract international travellers is growing ever stronger and this growth is spread across all the nationalities, showing that the Chic Outlet Shopping® Villages are now recognised worldwide.”
– Arjen Kruger, EVP & Chief Marketing Officer, January 2011

Small Luxury Hotels of the World™

Small Luxury Hotels of the World™

"I recently visited Fidenza Village for the Convivio launch event. Not only was I impressed by the level of organisation, the quality of the event, but also by the excellent hospitality shown to the guests. My visit to Fidenza completely confirmed that Chic Outlet Shopping® will be a perfect luxury partner for SLH."
– Carmen Munguia, Partnership Marketing Manager EMEA, November 2010

CAISSA – China

CAISSA – China

“For many Chinese visitors travelling to Europe, Chic Outlet Shopping® Villages become the ideal shopping place and fashion terminal market. As the Chinese tourists’ consumption level has gone up notably, Caissa Tourism will continue to develop more themed tourism products to Europe with stylish elements. Through the Chic Outlet Shopping® Villages more of our guests can touch the pulse of fashion and enjoy a journey rich in contentment."
– Chen Xiao Bing, President, November 2010

Byecity – China

Byecity – China

"The Collection of Chic Outlet Shopping® Villages is the ideal shopping place for the Chinese tourist. It is not only a shopping opportunity but also a good experience for the Chinese tourist: this is the best shopping and travel experience."
– Tony Shen, CEO, November 2010

Al Naboodah – UAE

Al Naboodah – UAE

"It's perfect for the UAE – everyone loves shopping."
– Shibly Jowhershah, September 2010

Chaika – Russia

Chaika – Russia

"Russians always try to visit Europe during sales periods to have this amazing experience. The Chic Outlet Shopping® Villages are an opportunity to make smart shopping all year round! Their locations are very convenient because they are close to the city centre."
– Ekaterina Koltsova, Chief co-ordinator of incentive programs, June 2010

Planeta Tour – Russia

Planeta Tour – Russia

"I am very happy that now customers from Russia know about Chic Outlet Shopping®. On my visit to Fidenza Village I very much liked how friendly the sales assistants in all the boutiques were, and the peaceful atmosphere of the Village. And a great food selection at the restaurants, of course! We already feature Chic Outlet Shopping® on our website and we're very determined to promote Chic Outlet Shopping® to our clients and partner agents!"
– Elena Zrianina, Director, June 2010

Stamford Travel – Singapore

Stamford Travel – Singapore

"I would definitely recommend the Chic Outlet Shopping® Villages to my clients who are travelling to Europe."
– Evelyn Soong, MICE/FIT Manager, June 2010

UNWTO

UNWTO

“The World Tourism Organization is proud to count on the knowledge and experience of Chic Outlet Shopping® by Value Retail in tourism and luxury retail, something which we look forward to sharing with the Organization’s Members.”
Yolanda Perdomo – Director of UNWTO Affiliate Members

ETIHAD GUEST

ETIHAD GUEST

“The Chic Outlet Shopping® Villages are some of the most exciting shopping destinations in Europe. We are delighted to welcome them as a new partner to our programme and enable Etihad Guest members to earn miles for purchases made at any of the nine Villages. We very much look forward to developing our relationship with the Chic Outlet Shopping® Villages over the coming months and years.”
Peter Baumgartner – Etihad Airways Chief Commercial Officer

ASIA MILES

ASIA MILES

“We are very excited to welcome Chic Outlet Shopping® as our newest partner in the Retail category. We have 4.5 million Asia Miles members worldwide and Europe has always been an attractive destination for our members for visiting and shopping. Chic Outlet Shopping® will complement our rich array of partners.”
Stephen SY Wong – Director and General Manager of Asia Miles Limited

Virtuoso

VIRTUOSO

"Chic Outlet Shopping® is a perfect fit for Virtuoso because of the exclusive advantages it brings to our 340 luxury travel agency members in 20 countries around the world and their clients.  Being able to offer this kind of five-star shopping experience in some of Europe’s most popular destinations is a significant value-add for the clients of our members, and a competitive advantage for our travel advisors.” 
Angela Roditi, Vice President, Alliances, Virtuoso, Ltd.

WTTC

WTTC

“We are delighted to welcome Value Retail to WTTC as Global Members. As our first global retail brand, it is important to understand what a significant contributor the retail sector is to the global Travel & Tourism agenda. There are some critical areas of focus for both of our businesses around better visa facilitation and sustainability and we look forward to working with Desirée and her management team to jointly drive the global conversation around these issues.”
David Scowsill, President and CEO for WTTC